Instructions
Only Users with Admin rights can change another users Profile
System Desk
F6 Employees & Users
Select the Users TAB
Find and select the user
Select the Access Control Tab
F5 Edit
Tick or untick System Administrator Authorisation
F12 Apply Changes
You then need to make sure the user has System Desk on their menu.
The user will need to sign out of Caliq and back in to pick up their new authorisation.